1. Introduction

Sparrow Path Ltd. (“we”, “us”, “our”) is the ATOL‑protected and PTS‑secured tour operator responsible for managing, operating, and delivering all travel services offered through www.sikhchannelyatras.com. We are committed to protecting your privacy and ensuring your personal information is handled securely, lawfully, and transparently.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our websites, enquire about a Yatra, or book a holiday with us.

  1. Who We Are

Sparrow Path Ltd.
Company Registration: 17045182
ATOL: 12960
PTS Membership: 6475
Registered Office: C/O Metropolitan Accountant Ltd, Phoenix Business Center Office 10, Rosslyn Crescent, HA1 2SP

Sikh Channel Yatras is a dedicated travel platform operated exclusively by Sparrow Path Ltd. for Yatras approved, promoted, or supported by Sikh Channel. All bookings, payments, and travel arrangements are fulfilled solely by Sparrow Path Ltd.

  1. Information We Collect

We may collect the following information when you enquire, register interest, or book a Yatra or Journey:

  • Personal Details: Name, email address, phone number, postal address
  • Travel Documentation: Passport details, date of birth, nationality, visa information
  • Booking & Payment Data: Billing address, payment method, transaction history
  • Travel Preferences: Dietary needs, mobility requirements, room preferences
  • Emergency Contact Details: Name and contact information of next of kin
  • Technical Data: IP address, browser type, device information, cookies
  • Communication Records: Emails, calls, and messages relating to your booking

We do not knowingly collect information from children under 13.

  1. How We Use Your Information

We use your information to:

  • Process enquiries, reservations, and payments
  • Arrange flights, hotels, transport, and ground services
  • Provide pre‑departure updates and operational information
  • Ensure ATOL, PTS, and regulatory compliance
  • Improve our services and website experience
  • Send marketing communications (only if you opt in)
  • Support Sikh Channel in understanding audience interest in Yatras (non‑identifiable, aggregated data only)
  1. Legal Basis for Processing

We process your data under:

  • Contractual necessity – to fulfil your booking
  • Legal obligations – ATOL, PTS, accounting, and travel regulations
  • Legitimate interests – service improvement, fraud prevention
  • Consent – marketing and optional information
  1. Cookies & Website Tracking

Our websites (including Sikh Channel Yatras) use cookies to:

  • Improve site performance
  • Analyse visitor behaviour
  • Personalise your browsing experience

You may disable cookies through your browser settings.

  1. Sharing Your Information

We may share your information with:

  • Airlines, hotels, transport providers, and local partners delivering your Yatra
  • Payment processors and booking systems
  • Regulatory bodies (e.g., CAA, PTS, insurance, ) when required
  • Sikh Channel, but only in non‑identifiable, aggregated form for reporting and promotional insight
  • Trusted service providers who support our operations under strict confidentiality agreements

We never sell your personal data.

  1. International Data Transfers

Because Yatras involve international destinations, your data may be transferred outside the UK. We ensure all partners meet UK GDPR standards and apply appropriate safeguards.

  1. Data Security

We use secure systems, encryption, and strict access controls to protect your information from unauthorised access, loss, or misuse.

  1. Data Retention

We retain your information only for as long as necessary for:

  • Booking fulfilment
  • Legal and regulatory requirements
  • Accounting and audit obligations

After this period, your data is securely deleted.

  1. Your Rights

You have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion (where legally permissible)
  • Withdraw consent for marketing
  • Object to certain processing
  • Request data portability

To exercise your rights, please contact us using the details below.

  1. Third‑Party Links

Our websites may contain links to external sites. We are not responsible for their privacy practices and recommend reviewing their policies separately.

  1. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

  1. Contact Us

For questions, data requests, or privacy concerns, please contact:

Sparrow Path Ltd.
Email: contact@sparrowpath.co.uk
Phone: +44 (0) 203 953 5800
Registered Office: C/O Metropolitan Accountant Ltd, Phoenix Business Centre Office 10, Rosslyn Crescent, HA1 2SP

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.

 

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